405 lines
28 KiB
HTML
405 lines
28 KiB
HTML
<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="utf-8" /><meta name="viewport" content="width=device-width, initial-scale=1" />
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<title>Help! I’m stuck! Now what? — SeisComP Release documentation</title>
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<link rel="stylesheet" href="../../_static/pygments.css" type="text/css" />
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<link rel="stylesheet" href="../../_static/seiscomp.css" type="text/css" />
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<link rel="stylesheet" type="text/css" href="../../_static/pygments.css?v=72bcf2f2" />
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<link rel="stylesheet" type="text/css" href="../../_static/seiscomp.css?v=c6da7ce6" />
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<link rel="stylesheet" type="text/css" href="../../_static/graphviz.css?v=eafc0fe6" />
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<script type="text/javascript" src="../../_static/seiscomp.js"></script>
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<script type="text/javascript" id="documentation_options" data-url_root="../../" src="../../_static/documentation_options.js"></script>
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<script data-url_root="../../" id="documentation_options" src="../../_static/documentation_options.js?v=823bb831"></script>
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<script src="../../_static/doctools.js?v=888ff710"></script>
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<script src="../../_static/sphinx_highlight.js?v=4825356b"></script>
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<link rel="index" title="Index" href="../../genindex.html" />
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<link rel="search" title="Search" href="../../search.html" />
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<link rel="next" title="Create a new tutorial" href="template.html" />
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<link rel="prev" title="Play back archived waveforms" href="waveformplayback.html" />
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</head>
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<body>
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<div class="header">
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<div class="container">
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<div class="brand">
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<img class="logo" src="../../_static/brands/seiscomp/text/white.svg"/>
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<!-- span class="title">SeisComP Release</span -->
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<span class="version">6.9.0</span>
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</div>
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</div>
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</div>
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<div class="nav">
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<div class="container">
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<div class="content"><a class="pull-right" id="sidebar-toggle">TOC</a>
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<div class="related" role="navigation" aria-label="related navigation">
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<ul>
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<li class="right">
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<a href="../../genindex.html" title="General Index"
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accesskey="I">
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index
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</a>
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</li>
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<li class="right">
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<a href="template.html" title="Create a new tutorial"
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accesskey="N">
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next
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</a>
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</li>
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<li class="right">
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<a href="waveformplayback.html" title="Play back archived waveforms"
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accesskey="P">
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previous
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<a href="../../index.html">Home</a>
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</li>
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<li class="nav-item nav-item-1">
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<a href="../tutorials.html" accesskey="U">Tutorials</a>
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</li>
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</ul>
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</div>
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</div>
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</div>
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</div>
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<div class="container">
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<div class="fitted content" id="anchors-container">
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<div class="body" role="main">
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<section id="help-i-m-stuck-now-what">
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<span id="tutorials-help"></span><h1>Help! I’m stuck! Now what?<a class="headerlink" href="#help-i-m-stuck-now-what" title="Permalink to this heading">¶</a></h1>
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<p>You will …</p>
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<ul class="simple">
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<li><p>Troubleshoot and resolve problems with SeisComP</p></li>
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</ul>
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<p>Pre-requisites for this tutorial:</p>
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<ul class="simple">
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<li><p>Have your SeisComP installation and configuration available</p></li>
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</ul>
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<p>Afterwards/Results/Outcomes:</p>
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<ul class="simple">
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<li><p>Improved understanding of ways to solve issues when operating SeisComP</p></li>
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</ul>
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<p>Time range estimate:</p>
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<ul class="simple">
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<li><p>30 minutes</p></li>
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</ul>
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<hr class="docutils" />
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<section id="outline">
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<h2>Outline<a class="headerlink" href="#outline" title="Permalink to this heading">¶</a></h2>
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<p>Inevitably you will encounter difficulties using SeisComP.
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This tutorial reviews a few ways to diagnose your problems and
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get help to resolve them:</p>
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<ul class="simple">
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<li><p>Detailed <a class="reference internal" href="#sec-tutorial-help-documentation"><span class="std std-ref">HTML documentation</span></a></p></li>
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<li><p><a class="reference internal" href="#sec-tutorial-help-commandline"><span class="std std-ref">Commandline help</span></a></p></li>
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<li><p>The <a class="reference internal" href="#sec-tutorial-help-forum"><span class="std std-ref">SeisComP Forum</span></a></p></li>
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<li><p>Reviewing <a class="reference internal" href="#sec-tutorial-help-logging"><span class="std std-ref">logging options</span></a></p></li>
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<li><p>The <a class="reference internal" href="#sec-tutorial-help-debugging"><span class="std std-ref">debugging options</span></a></p></li>
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<li><p><a class="reference internal" href="#sec-tutorial-help-commercial"><span class="std std-ref">Commercial support</span></a></p></li>
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</ul>
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</section>
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<section id="ways-to-diagnose-and-to-get-help">
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<h2>Ways to diagnose and to get help<a class="headerlink" href="#ways-to-diagnose-and-to-get-help" title="Permalink to this heading">¶</a></h2>
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<section id="html-documentation">
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<span id="sec-tutorial-help-documentation"></span><h3>HTML documentation<a class="headerlink" href="#html-documentation" title="Permalink to this heading">¶</a></h3>
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<p>Most modules have HTML documentation. When installed, it can be found in <a class="reference internal" href="../../apps/scconfig.html#scconfig"><span class="std std-ref">scconfig</span></a>
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under <em>Docs</em>. The HTML documentation can also be reached from the <em>Help</em> menu of all GUIs.
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It contains the description of configuration and command-line parameters along with
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an overview with many detailed information.</p>
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<figure class="align-center" id="id5">
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<a class="reference internal image-reference" href="../../_images/gui_help.png"><img alt="../../_images/gui_help.png" src="../../_images/gui_help.png" style="width: 16cm;" /></a>
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<figcaption>
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<p><span class="caption-text"><a class="reference internal" href="../../apps/scmv.html#scmv"><span class="std std-ref">scmv</span></a> with access to the HTML documentation.</span><a class="headerlink" href="#id5" title="Permalink to this image">¶</a></p>
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</figcaption>
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</figure>
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<p>The description of most configuration parameters is also available from
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within <a class="reference internal" href="../../apps/scconfig.html#scconfig"><span class="std std-ref">scconfig</span></a>.
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Look under <em>Modules</em>, and choose the relevant module.
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For each parameter, the first few lines of description are shown;
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hovering over these reveals the full text.</p>
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<p>The HTML documentation is built regularly and available online, e.g.
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<a class="reference external" href="https://docs.gempa.de">gempa’s documentation</a>.</p>
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</section>
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<section id="commandline-help">
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<span id="sec-tutorial-help-commandline"></span><h3>Commandline help<a class="headerlink" href="#commandline-help" title="Permalink to this heading">¶</a></h3>
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<p>In addition to the HTML documentation, many SeisComP commands have manual
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pages which can be read on the command line:</p>
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<div class="highlight-sh notranslate"><div class="highlight"><pre><span></span>$<span class="w"> </span>man<span class="w"> </span><span class="o">[</span>module<span class="w"> </span>name<span class="o">]</span>
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</pre></div>
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</div>
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<p>and help on command-line options:</p>
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<div class="highlight-sh notranslate"><div class="highlight"><pre><span></span>$<span class="w"> </span><span class="o">[</span>module<span class="w"> </span>name<span class="o">]</span><span class="w"> </span>-h
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</pre></div>
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</div>
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<div class="admonition note">
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<p class="admonition-title">Note</p>
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<p>The command-line option <em>-h</em> can be used with almost all modules. No matter how many
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other command-line parameters were given, <em>-h</em> will stop the module and print
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the help on the command-line.</p>
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</div>
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</section>
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<section id="configuration-parameters">
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<span id="sec-tutorial-help-config-params"></span><h3>Configuration parameters<a class="headerlink" href="#configuration-parameters" title="Permalink to this heading">¶</a></h3>
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<p>The <a class="reference internal" href="../../apps/scconfig.html#scconfig"><span class="std std-ref">scconfig</span></a> GUI tool can be conveniently used to adjust the <a class="reference internal" href="../glossary.html#term-module"><span class="xref std std-term">module</span></a>
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and <a class="reference internal" href="../glossary.html#term-binding"><span class="xref std std-term">bindings</span></a> configuration. It also displays help on each individual
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configuration parameter for every module. Read the <a class="reference internal" href="../concepts/configuration.html#concepts-configuration"><span class="std std-ref">concepts
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section on configuration</span></a> for a comprehensive overview.</p>
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<div class="two column layout"><figure class="align-default" id="id6">
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<img alt="scconfig: tool tips" src="../../_images/scconfig-tooltips.png" />
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<figcaption>
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<p><span class="caption-text">Tool tips provide information on parameters.</span><a class="headerlink" href="#id6" title="Permalink to this image">¶</a></p>
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</figcaption>
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</figure>
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<figure class="align-default" id="id7">
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<img alt="scconfig: parameter evaluation" src="../../_images/scconfig-evaluation.png" />
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<figcaption>
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<p><span class="caption-text">scconfig evaluates the syntax of input values.</span><a class="headerlink" href="#id7" title="Permalink to this image">¶</a></p>
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</figcaption>
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</figure>
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</div></section>
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<section id="command-line-parameters">
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<span id="sec-tutorial-help-cmdline-params"></span><h3>Command-line parameters<a class="headerlink" href="#command-line-parameters" title="Permalink to this heading">¶</a></h3>
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<p>Command-line parameters provide additional flexibility when executing modules.
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To learn about them read the <a class="reference internal" href="#sec-tutorial-help-documentation"><span class="std std-ref">HTML documentation</span></a> or execute</p>
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<div class="highlight-sh notranslate"><div class="highlight"><pre><span></span>$<span class="w"> </span><span class="o">[</span>module<span class="w"> </span>name<span class="o">]</span><span class="w"> </span>-h
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</pre></div>
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</div>
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</section>
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<section id="the-seiscomp-forum">
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<span id="sec-tutorial-help-forum"></span><h3>The SeisComP Forum<a class="headerlink" href="#the-seiscomp-forum" title="Permalink to this heading">¶</a></h3>
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<figure class="align-center" id="id8">
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<a class="reference internal image-reference" href="../../_images/help_forum.png"><img alt="../../_images/help_forum.png" src="../../_images/help_forum.png" style="width: 16cm;" /></a>
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<figcaption>
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<p><span class="caption-text">The <span id="id1"><em>SeisComP forum</em> [<a class="reference internal" href="../references.html#id256" title="SeisComP forum. GFZ. URL: https://forum.seiscomp.de/.">24</a>]</span>.</span><a class="headerlink" href="#id8" title="Permalink to this image">¶</a></p>
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</figcaption>
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</figure>
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<p>The <span id="id2"><em>SeisComP forum</em> [<a class="reference internal" href="../references.html#id256" title="SeisComP forum. GFZ. URL: https://forum.seiscomp.de/.">24</a>]</span> is the place to discuss <cite>SeisComP</cite>.
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Announcements about updates, training courses and more are posted
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here by the developers, and users can post questions or discuss
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new developments.
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Anyone can browse the forum, while registration is required to post there.</p>
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<p>If you have specific technical problems, it helps to have tried
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some of the ideas below.
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Please include version information (the ‘-V’ option described below)
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if you report a problem.</p>
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</section>
|
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<section id="logging">
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<span id="sec-tutorial-help-logging"></span><h3>Logging<a class="headerlink" href="#logging" title="Permalink to this heading">¶</a></h3>
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<p>Most SeisComP applications use a standard logging approach.
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By default, they log to files in your <code class="file docutils literal notranslate"><span class="pre">~/.seiscomp/log</span></code> directory,
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such as <code class="file docutils literal notranslate"><span class="pre">scamp.log</span></code>.
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Further options for logging are described in
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<a class="reference internal" href="../concepts/configuration.html#concepts-configuration"><span class="std std-ref">Configuration</span></a>.</p>
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<p>You can control how often these are rotated
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(old log files are closed, and moved to a new file name, such as scamp.log.1, e.g. daily).
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Alternatively you can use the system-wide logging facility <cite>syslog</cite>
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and send logs to /var/log or another “standard” place.</p>
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<p>There are four levels of severity of SeisComP log messages,
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and applications can be configured to show only those which
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are more severe than a given threshold.</p>
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<ul class="simple">
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<li><p>1 = ERROR</p></li>
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<li><p>2 = WARNING</p></li>
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<li><p>3 = INFO</p></li>
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<li><p>4 = DEBUG.</p></li>
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</ul>
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<p>Default is 2.
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Setting <cite>logging.level = 4</cite> results in the most messages.</p>
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<p>For other modules such as <a class="reference internal" href="../../apps/seedlink.html#seedlink"><span class="std std-ref">seedlink</span></a>, the log files are written to
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<code class="file docutils literal notranslate"><span class="pre">seiscomp/var/log/</span></code></p>
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</section>
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<section id="debugging-options">
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<span id="sec-tutorial-help-debugging"></span><h3>Debugging options<a class="headerlink" href="#debugging-options" title="Permalink to this heading">¶</a></h3>
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<p>Most SeisComP applications support two important command line options:</p>
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<ul class="simple">
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<li><p>Use <cite>–console</cite> to send output to the terminal instead of the usual
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log location.</p></li>
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<li><p><cite>-v</cite> for increased verbosity, or use <cite>–verbosity=</cite> <em>n</em> where <em>n</em>
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is one of the four severity levels above.</p></li>
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</ul>
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<p>In addition:</p>
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<ul>
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<li><p><cite>–debug</cite> sets logging.level (see above) to 4 (DEBUG),
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and sends logging output to the console (terminal) instead of the usual
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log location.
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(This is just an easier way of specifying <cite>–verbosity=4 –console=1</cite>.)
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For example:</p>
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<div class="highlight-sh notranslate"><div class="highlight"><pre><span></span>$<span class="w"> </span>~/seiscomp/bin/seiscomp<span class="w"> </span><span class="nb">exec</span><span class="w"> </span>scmag<span class="w"> </span>--debug
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<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>debug<span class="o">]</span><span class="w"> </span>Adding<span class="w"> </span>plugin<span class="w"> </span>path:<span class="w"> </span>.
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<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>debug<span class="o">]</span><span class="w"> </span>Adding<span class="w"> </span>plugin<span class="w"> </span>path:<span class="w"> </span>/home/user/.seiscomp/plugins
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<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>debug<span class="o">]</span><span class="w"> </span>Adding<span class="w"> </span>plugin<span class="w"> </span>path:<span class="w"> </span>/home/user/seiscomp/lib/plugins
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<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>debug<span class="o">]</span><span class="w"> </span>Adding<span class="w"> </span>plugin<span class="w"> </span>path:<span class="w"> </span>/home/user/seiscomp/lib
|
||
<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>debug<span class="o">]</span><span class="w"> </span>Adding<span class="w"> </span>plugin<span class="w"> </span>path:<span class="w"> </span>/home/user/seiscomp/share/plugins
|
||
<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>debug<span class="o">]</span><span class="w"> </span>Adding<span class="w"> </span>plugin<span class="w"> </span>path:<span class="w"> </span>/home/user/seiscomp/lib
|
||
<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>debug<span class="o">]</span><span class="w"> </span>Adding<span class="w"> </span>plugin<span class="w"> </span>path:<span class="w"> </span>/home/user/seiscomp/lib
|
||
<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>debug<span class="o">]</span><span class="w"> </span>Adding<span class="w"> </span>plugin<span class="w"> </span>path:<span class="w"> </span>/home/user/seiscomp/share/plugins/scmag
|
||
<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>debug<span class="o">]</span><span class="w"> </span>Trying<span class="w"> </span>to<span class="w"> </span>open<span class="w"> </span>plugin<span class="w"> </span>at<span class="w"> </span>/home/user/seiscomp/share/plugins/dbmysql.so
|
||
<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>info<span class="o">]</span><span class="w"> </span>Plugin<span class="w"> </span>dbmysql<span class="w"> </span>registered
|
||
<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>info<span class="o">]</span>
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Plugins:
|
||
--------
|
||
<span class="w"> </span><span class="o">[</span><span class="m">1</span><span class="o">]</span>
|
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<span class="w"> </span>description:<span class="w"> </span>MySQL<span class="w"> </span>database<span class="w"> </span>driver
|
||
<span class="w"> </span>author:<span class="w"> </span>GFZ<span class="w"> </span>Potsdam<span class="w"> </span><seiscomp-devel@gfz-potsdam.de>
|
||
<span class="w"> </span>version:<span class="w"> </span><span class="m">0</span>.9.2
|
||
<span class="w"> </span>API:<span class="w"> </span><span class="m">12</span>.1.0
|
||
|
||
<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>info<span class="o">]</span><span class="w"> </span>Connect<span class="w"> </span>to<span class="w"> </span>messaging
|
||
<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>debug<span class="o">]</span><span class="w"> </span>Trying<span class="w"> </span>to<span class="w"> </span>connect<span class="w"> </span>to<span class="w"> </span>scmag@localhost<span class="w"> </span>with<span class="w"> </span>primary<span class="w"> </span><span class="nv">group</span><span class="w"> </span><span class="o">=</span><span class="w"> </span>MAGNITUDE
|
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<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>info<span class="o">]</span><span class="w"> </span>Connecting<span class="w"> </span>to<span class="w"> </span>server:<span class="w"> </span>localhost
|
||
<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>info<span class="o">]</span><span class="w"> </span>Connected<span class="w"> </span>to<span class="w"> </span>message<span class="w"> </span>server:<span class="w"> </span>localhost
|
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<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>info<span class="o">]</span><span class="w"> </span>Joining<span class="w"> </span>MASTER_GROUP<span class="w"> </span>group
|
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<span class="m">11</span>:47:50<span class="w"> </span><span class="o">[</span>info<span class="o">]</span><span class="w"> </span>Sending<span class="w"> </span>connect<span class="w"> </span>message<span class="w"> </span>to<span class="w"> </span>server:<span class="w"> </span>localhost
|
||
<span class="m">11</span>:47:51<span class="w"> </span><span class="o">[</span>info<span class="o">]</span><span class="w"> </span>Server<span class="w"> </span>version<span class="w"> </span>is<span class="w"> </span><span class="s1">'Jakarta 2018.327.p15'</span>
|
||
<span class="m">11</span>:47:51<span class="w"> </span><span class="o">[</span>info<span class="o">]</span><span class="w"> </span>Outgoing<span class="w"> </span>messages<span class="w"> </span>are<span class="w"> </span>encoded<span class="w"> </span>to<span class="w"> </span>match<span class="w"> </span>schema<span class="w"> </span>version<span class="w"> </span><span class="m">0</span>.11
|
||
<span class="m">11</span>:47:51<span class="w"> </span><span class="o">[</span>info<span class="o">]</span><span class="w"> </span>user<span class="w"> </span><span class="s2">"scmag"</span><span class="w"> </span>connected<span class="w"> </span>successfully<span class="w"> </span>to<span class="w"> </span>localhost
|
||
</pre></div>
|
||
</div>
|
||
<p>The above reveals that <strong class="program">scmag</strong> was able to load, and connect to the
|
||
messaging system.
|
||
Note that the <em>verbosity</em> of each message (“info”, “debug”, etc) is also
|
||
shown.
|
||
However a moment later we see:</p>
|
||
<div class="highlight-sh notranslate"><div class="highlight"><pre><span></span><span class="m">11</span>:47:51<span class="w"> </span><span class="o">[</span>info<span class="o">]</span><span class="w"> </span>Connect<span class="w"> </span>to<span class="w"> </span>database
|
||
<span class="m">11</span>:47:51<span class="w"> </span><span class="o">[</span>debug<span class="o">]</span><span class="w"> </span>skipping<span class="w"> </span>unknown<span class="w"> </span>network<span class="w"> </span>message
|
||
<span class="m">11</span>:47:51<span class="w"> </span><span class="o">[</span>debug<span class="o">]</span><span class="w"> </span>skipping<span class="w"> </span>unknown<span class="w"> </span>network<span class="w"> </span>message
|
||
<span class="m">11</span>:47:51<span class="w"> </span><span class="o">[</span>debug<span class="o">]</span><span class="w"> </span>skipping<span class="w"> </span>unknown<span class="w"> </span>network<span class="w"> </span>message
|
||
<span class="m">11</span>:47:56<span class="w"> </span><span class="o">[</span>error<span class="o">]</span><span class="w"> </span>Timeout<span class="w"> </span><span class="k">while</span><span class="w"> </span>waiting<span class="w"> </span><span class="k">for</span><span class="w"> </span>database<span class="w"> </span>provide<span class="w"> </span>message
|
||
<span class="m">11</span>:47:56<span class="w"> </span><span class="o">[</span>debug<span class="o">]</span><span class="w"> </span>Leaving<span class="w"> </span>::done
|
||
<span class="m">11</span>:47:56<span class="w"> </span><span class="o">[</span>info<span class="o">]</span><span class="w"> </span>Shutting<span class="w"> </span>down<span class="w"> </span>MagTool
|
||
-<span class="w"> </span>database<span class="w"> </span>accesses<span class="w"> </span><span class="k">while</span><span class="w"> </span>runtime:<span class="w"> </span><span class="m">0</span>
|
||
</pre></div>
|
||
</div>
|
||
<p>This suggests that <a class="reference internal" href="../../apps/scmaster.html#scmaster"><span class="std std-ref">scmaster</span></a> was not running to provide a
|
||
connection to the database.
|
||
To resolve this, you could next check that <a class="reference internal" href="../../apps/scmaster.html#scmaster"><span class="std std-ref">scmaster</span></a> is
|
||
running as expected.</p>
|
||
</li>
|
||
</ul>
|
||
<div class="admonition note">
|
||
<p class="admonition-title">Note</p>
|
||
<p>Instead of <cite>–debug</cite> in the example above, you could run</p>
|
||
<div class="highlight-sh notranslate"><div class="highlight"><pre><span></span>$<span class="w"> </span>~/seiscomp/bin/seiscomp<span class="w"> </span><span class="nb">exec</span><span class="w"> </span>scmag<span class="w"> </span>-vvvv
|
||
</pre></div>
|
||
</div>
|
||
<p>The output is the same, but it is sent to your normal logging file,
|
||
typically <cite>~/.seiscomp/log/scmag.log</cite>.</p>
|
||
</div>
|
||
<p>In <a class="reference internal" href="../../apps/scconfig.html#scconfig"><span class="std std-ref">scconfig</span></a>, logging can be set globally.
|
||
Go to the Modules tab, then System > global (see “logging”)
|
||
or per module.</p>
|
||
<p>e.g. set “logging.level = 3” in $SEISCOMP_ROOT/etc/scamp.log
|
||
to set level to <em>INFO</em> only for <a class="reference internal" href="../../apps/scamp.html#scamp"><span class="std std-ref">scamp</span></a>.</p>
|
||
<p>You should also be aware of the version of SeisComP that you are running.
|
||
The ‘-V’ or ‘–version’ option provides this for many SeisComP modules.</p>
|
||
<div class="highlight-sh notranslate"><div class="highlight"><pre><span></span>$<span class="w"> </span>~/seiscomp3/bin/seiscomp<span class="w"> </span><span class="nb">exec</span><span class="w"> </span>scmag<span class="w"> </span>-V
|
||
scmag:<span class="w"> </span>Jakarta<span class="w"> </span><span class="m">2018</span>.327.p15
|
||
API<span class="w"> </span>version:<span class="w"> </span><span class="m">12</span>.1.0
|
||
GIT<span class="w"> </span>HEAD:
|
||
Compiler:<span class="w"> </span>c++<span class="w"> </span><span class="o">(</span>Ubuntu<span class="w"> </span><span class="m">7</span>.3.0-16ubuntu3<span class="o">)</span><span class="w"> </span><span class="m">7</span>.3.0
|
||
Build<span class="w"> </span>system:<span class="w"> </span>Linux<span class="w"> </span><span class="m">4</span>.15.0-20-generic
|
||
OS:<span class="w"> </span>Ubuntu<span class="w"> </span><span class="m">18</span>.04<span class="w"> </span>LTS<span class="w"> </span>/<span class="w"> </span>Linux
|
||
</pre></div>
|
||
</div>
|
||
</section>
|
||
<section id="commercial-support">
|
||
<span id="sec-tutorial-help-commercial"></span><h3>Commercial support<a class="headerlink" href="#commercial-support" title="Permalink to this heading">¶</a></h3>
|
||
<p>Professional commercial support to SeisComP users is available from
|
||
<span id="id3"><em>gempa GmbH</em> [<a class="reference internal" href="../references.html#id122" title="gempa GmbH. The SeisComP development and maintenance company. URL: https://www.gempa.de/.">28</a>]</span>.</p>
|
||
</section>
|
||
</section>
|
||
<section id="next-time-you-have-a-problem">
|
||
<h2>Next time you have a problem<a class="headerlink" href="#next-time-you-have-a-problem" title="Permalink to this heading">¶</a></h2>
|
||
<ul class="simple">
|
||
<li><p>Try some of the above techniques.</p></li>
|
||
<li><p>If you find a solution, don’t forget to share it at the <span id="id4"><em>SeisComP forum</em> [<a class="reference internal" href="../references.html#id256" title="SeisComP forum. GFZ. URL: https://forum.seiscomp.de/.">24</a>]</span>.</p></li>
|
||
</ul>
|
||
</section>
|
||
</section>
|
||
|
||
|
||
<div id="anchors-bottom"></div>
|
||
</div>
|
||
|
||
<div class="sidebar" role="navigation" aria-label="main navigation">
|
||
<div id="anchors-top"></div>
|
||
<div id="anchors" class="content">
|
||
<div id="searchbox" style="display: none" role="search">
|
||
<h3 id="searchlabel">Quick search</h3>
|
||
<div class="searchformwrapper">
|
||
<form class="search" action="../../search.html" method="get">
|
||
<input type="text" name="q" aria-labelledby="searchlabel" autocomplete="off" autocorrect="off" autocapitalize="off" spellcheck="false"/>
|
||
<input type="submit" value="Go" />
|
||
</form>
|
||
</div>
|
||
</div>
|
||
<script>document.getElementById('searchbox').style.display = "block"</script>
|
||
<div>
|
||
<h3><a href="../../index.html">Table of Contents</a></h3>
|
||
<ul>
|
||
<li><a class="reference internal" href="#">Help! I’m stuck! Now what?</a><ul>
|
||
<li><a class="reference internal" href="#outline">Outline</a></li>
|
||
<li><a class="reference internal" href="#ways-to-diagnose-and-to-get-help">Ways to diagnose and to get help</a><ul>
|
||
<li><a class="reference internal" href="#html-documentation">HTML documentation</a></li>
|
||
<li><a class="reference internal" href="#commandline-help">Commandline help</a></li>
|
||
<li><a class="reference internal" href="#configuration-parameters">Configuration parameters</a></li>
|
||
<li><a class="reference internal" href="#command-line-parameters">Command-line parameters</a></li>
|
||
<li><a class="reference internal" href="#the-seiscomp-forum">The SeisComP Forum</a></li>
|
||
<li><a class="reference internal" href="#logging">Logging</a></li>
|
||
<li><a class="reference internal" href="#debugging-options">Debugging options</a></li>
|
||
<li><a class="reference internal" href="#commercial-support">Commercial support</a></li>
|
||
</ul>
|
||
</li>
|
||
<li><a class="reference internal" href="#next-time-you-have-a-problem">Next time you have a problem</a></li>
|
||
</ul>
|
||
</li>
|
||
</ul>
|
||
|
||
</div>
|
||
<div>
|
||
<h4>Previous topic</h4>
|
||
<p class="topless"><a href="waveformplayback.html"
|
||
title="previous chapter">Play back archived waveforms</a></p>
|
||
</div>
|
||
<div>
|
||
<h4>Next topic</h4>
|
||
<p class="topless"><a href="template.html"
|
||
title="next chapter">Create a new tutorial</a></p>
|
||
</div>
|
||
<div role="note" aria-label="source link">
|
||
<h3>This Page</h3>
|
||
<ul class="this-page-menu">
|
||
<li><a href="../../_sources/base/tutorials/help.rst.txt"
|
||
rel="nofollow">Show Source</a></li>
|
||
</ul>
|
||
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|
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|
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|
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</div>
|
||
</div>
|
||
<div class="footer">
|
||
<div class="container">
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<div class="horizontal layout content">
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<a class="fade-in" href="https://www.gempa.de" target="_blank">
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<img class="brand" src="../../_static/brands/gempa.svg"/>
|
||
</a>
|
||
<div class="stretched align-center fitted content">
|
||
<div>
|
||
Version <b>6.9.0</b> Release
|
||
</div>
|
||
<div class="copyright">
|
||
Copyright © gempa GmbH, GFZ Potsdam.
|
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</div>
|
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</div>
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<a class="fade-in" href="https://www.gfz-potsdam.de" target="_blank">
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<img class="brand" src="../../_static/brands/gfz.svg"/>
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